Frequently Asked Questions

1. When and where is the conference?

Qgiv Conference will be held January 17 – 20, 2024 at the Hyatt Regency Grand Cypress.

2. Can non-Qgiv customers attend this conference?

Of course! If you want to learn how to be a better fundraiser, this conference is for you. Nonprofit consultants are welcome to attend, as well!

3. Will the conference only have Qgiv-focused sessions?

Nope! We’ve included something for everyone! There will be fundraising-related sessions and Qgiv-focused trainings.

1. What does the ticket price include?

Your registration includes admission to the conference, admission to networking and social events, and meals throughout the day. It does not include your hotel or any travel costs.

2. What meals are included in my registration?

Meals included in your registration are breakfast on Thursday, Friday, Saturday, lunch on Thursday and Friday, and a buffet at the Wednesday and Friday evening social events.

3. Can I register for just one day of the conference?

No. Registration fees include the full conference. There is no single-day option.

4. I need to change the name on my registration. Can I do that?

Yes! Please email events@qgiv.com and include the current registration name and the contact information for the person you want to transfer to. Request must be made by the person the registration is currently made for.

5. Do you have a letter of intent that I can submit to my boss?

We sure do!

6. How do I register and schedule my 1:1 client meeting?

On the registration form, you’ll have the option to select if you’d like to schedule a 1:1 client meeting. If you select yes, a Qgiv staff member will reach out to schedule your meeting.

7. What can I expect from a 1:1 meeting if I schedule one?

It's totally up to you! Need a refresher on how to set up an event? Want to learn more about a specific feature? Our team can help you with anything and everything Qgiv-related!

1. Where should I stay during the conference?

Hyatt Regency Grand Cypress - Book Here.

2. Which airport is closest to the conference site?

Orlando International Airport is approximately 17 miles away.

1. Where do I go to check in?

Check-in will be at the front desk of the Qgiv Conference area. Directional signage will be placed throughout the hotel to guide you.

2. Where do I go for my 1:1 client meeting?

In the main conference hallway, there will be a check-in desk for 1:1 meetings. Please check in and a staff member will direct you where to go.

3. Will there be opportunities to network with other attendees?

Yes, there will be multiple networking events. You can also connect and chat with attendees through the official conference app. For more details on the app, please emails us at events@qgiv.com

4. Do I need to bring my laptop?

To get the most out of conference and have the ability to follow along in product training sessions, we recommend that you bring your laptop.

5. What is the conference attire?

Business casual. We recommend bringing a sweater or jacket just in case the session rooms are chilly.

6. Will there be Wi-Fi available onsite?

Yes!

7. When will the exhibit hall be open?

Thursday and Friday 8:00am – 5:00pm and Saturday 8:00am – 12:00pm

8. What services are available for special needs and requests?

For any special needs or requests, please email us at events@qgiv.com and we’ll make sure your requests are accommodated.

9. How do I receive my CFRE credits?

There will be an education tracker for attendees to use to track the CFRE credits they’ve earned at the conference. You may use this to enter in your points into your CFRE application.

Qgiv incurs significant expenses before the event. Therefore, we must maintain the following refund and cancellation policy:

• No cancellations will be accepted more than 60 days past the purchase date.
• No-shows will not be refunded for any reason. No exceptions.
• We do not give credit toward future conferences.
• Registrations are fully transferable. To transfer a registration, email us with the following information about the new attendee: name, email address, job title, organization, and city & state of residence.
• Qgiv reserves the right to refuse service.
• All cancellations must be made in writing through email. All registration refunds will be processed by December 20, 2023